client service assessment

RE/MAX Quality Assurance Program is part of our commitment to providing superior customer service. Thank you for filling the Client Assessment Form in to aid us in this process.

Client Service Assessment Form *Your Full Name: *Your Email Address: Your Telephone: Address of Property Purchased/Sold: RE/MAX Office: RE/MAX Agent's Name: Please Rate from 1-5: 1 2 3 4 5 1. How do you rate the attention you received from the time you first approached the company? 2. To what extent did you feel the agent with whom you dealt was knowledgeable and able to deal with your queries? 3. Were you made to feel that complaints/queries would be welcome and your satisfaction addressed? 4. Rate your experience with RE/MAX in terms of its physical situation - accessibility, signage, customer comfort, amenities etc. 5. To what extent, overall, have you felt that you are a valued client? 6. Would you recommend RE/MAX to friends, family, colleagues? Other Remarks: